Web Strategist Lab

Is it strange that two recent posts have drawn “Sorry about that! Contact us and we’ll help you with… whatever” -type comments.

I don’t post to be a complaint board and generate responses from these people, I do it to explain what they might be doing wrong.  I’d hope they spend as much energy thinking about their web sites and strategy as they do hunting for complaints online trying to address them. An ounce of prevention and all that.